Nordic Speaking Customer Service Representative - Remote

Overview

Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta. This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience.

In Short

• Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication.
• Handle customer inquiries related to gaming accounts, promotions, and technical issues.
• Effectively resolve customer issues and maintain high levels of satisfaction.
• Document customer interactions and maintain accurate records.
• Work collaboratively with other departments to improve service delivery.
• Stay informed about the latest gaming products and industry developments.

Requirements

• Fluency in a Nordic language.
• Strong communication skills.
• Experience in customer service, preferably in the iGaming sector.
• Ability to work in a fast-paced environment.
• Problem-solving skills.

Benefits

• Relocation package included.
• Opportunity to live in Malta.
• Dynamic work environment.
• Competitive salary and benefits.
• Career development opportunities.