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Italian Speaking Customer Support Representative - Remote

Posted 6 weeks ago
Customer Service
Full Time
Greece

Overview

An overview paragraph about the job

In Short

  • Provide exceptional customer support in Italian for streaming service inquiries
  • Troubleshoot issues related to account access, streaming quality, and content availability
  • Educate customers on service features, subscription plans, and troubleshooting tips
  • Document all customer interactions accurately in the ticketing system
  • Collaborate with technical teams to escalate and resolve complex issues
  • Contribute to improving customer satisfaction through feedback and suggestions

Requirements

  • Fluency in Italian and English
  • Strong communication skills
  • Experience in customer service or support roles
  • Familiarity with streaming services
  • Ability to troubleshoot technical issues
  • Team player with a positive attitude

Benefits

  • Opportunity to work in a leading entertainment company
  • Dynamic and creative work environment
  • Career development opportunities
  • Relocation package within the EU
  • Access to streaming services and entertainment
Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

Patrique Mercier Recruitment is a dynamic recruitment agency that specializes in connecting talented individuals with exciting job opportunities in various sectors. The company is committed to providing exceptional customer service and support, particularly in international settings. With a focus on remote work flexibility, Patrique Mercier Recruitment values fluency in multiple languages, especially German, and seeks to enhance customer experiences through effective communication and problem-solving. The organization offers a supportive work environment with benefits such as private health insurance, training and development opportunities, and performance bonuses, making it an attractive choice for job seekers.

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