Italian Speaking Customer Support Representative - Remote

Overview

An exciting opportunity for an Italian Speaking Customer Support representative to join a leading transportation company in Greece, assisting clients with inquiries and providing exceptional customer service.

In Short

• Provide exceptional customer service via phone, email, and chat in Italian.
• Assist customers with inquiries regarding transportation services and solutions.
• Effectively address and resolve customer complaints while ensuring satisfaction.
• Offer guidance and information to customers about our services and processes.
• Document customer interactions accurately to support continuous improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Fluency in Italian.
• Strong communication skills.
• Ability to resolve issues effectively.
• Experience in customer service is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Experience the rich culture of Greece.