Italian Speaking Customer Support Representative - Remote

Overview

An overview paragraph about the job

In Short

• Offer high-quality customer support to Italian-speaking clients in the banking sector through various communication channels.
• Assist customers with inquiries related to banking products, account issues, and transaction questions.
• Provide information on banking services and guide customers through account setups and transactions.
• Efficiently resolve complaints and inquiries while maintaining a positive customer experience.
• Document customer interactions accurately for continuous improvement and quality assurance.
• Collaborate with internal teams to escalate complex issues and ensure timely resolution.
• Stay informed about banking regulations and product updates to deliver accurate advice to clients.

Requirements

• Fluency in Italian is required.
• Strong communication skills.
• Interest in finance and banking.
• Experience in customer service is a plus.
• Ability to work independently and remotely.

Benefits

• Flexible remote work from Greece.
• Opportunity to work in the banking sector.
• Supportive team environment.
• Career development opportunities.