Remote Otter LogoRemoteOtter

German Speaking Customer Care Representative - Remote

Posted 4 days ago
Customer Service
Full Time
Greece

Overview

An overview paragraph about the job

In Short

  • Provide exceptional customer support to German-speaking clients through various communication channels (phone, email, chat)
  • Assist customers with inquiries about our music streaming platform, including account setup, billing, and service features
  • Resolve customer issues and complaints efficiently and effectively
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with colleagues to enhance the overall customer experience
  • Stay informed about the latest music trends and platform updates to provide accurate assistance
  • Participate in training sessions to improve service delivery and product knowledge

Requirements

  • Fluency in German
  • Strong communication skills
  • Passion for music
  • Ability to troubleshoot technical issues
  • Customer service experience preferred

Benefits

  • Opportunity to work in a dynamic team
  • Career growth in customer service
  • Engagement with the latest music trends
Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

Patrique Mercier Recruitment is a dynamic recruitment agency that specializes in connecting talented individuals with exciting job opportunities in various sectors. The company is committed to providing exceptional customer service and support, particularly in international settings. With a focus on remote work flexibility, Patrique Mercier Recruitment values fluency in multiple languages, especially German, and seeks to enhance customer experiences through effective communication and problem-solving. The organization offers a supportive work environment with benefits such as private health insurance, training and development opportunities, and performance bonuses, making it an attractive choice for job seekers.

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