German Customer Care Representative - Remote

Overview

Join a rapidly growing company as a German Speaking Customer Care Representative, where you will handle customer inquiries and maintain positive relationships.

In Short

• Handle customer inquiries via email and chat.
• Provide assistance and resolve complaints.
• Collect customer feedback.
• Follow communication procedures and guidelines.
• Keep accurate records in the CRM system.
• Address customer complaints professionally.
• Maintain product knowledge to answer queries.
• Work in a remote or hybrid model.
• Report to the Operations Manager.
• Join a leading BPO company.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to handle complaints effectively.
• Familiarity with CRM systems.
• Positive attitude and willingness to help.
• Ability to work in a remote environment.
• Strong problem-solving skills.
• Attention to detail.
• Team player.

Benefits

• Opportunity to work with a leading BPO company.
• Remote or hybrid working model.
• Career growth opportunities.
• Supportive work environment.
• Training and development programs.
• Competitive salary.
• Health and wellness benefits.
• Flexible working hours.
• Employee recognition programs.
• Dynamic team culture.