IT Service Management Specialist - Remote

Overview

The IT Service Management Specialist will join a leading Technology Solution Provider to drive process improvements and implement ITSM solutions.

In Short

• Join a leading Technology Solution Provider.
• Participate in large-scale Digital Transformation Services.
• Work in a hybrid model (3 days in office, 2 remote).
• Design and implement ITSM solutions for large organizations.
• Collaborate with clients and cross-functional teams.
• Deliver and customize service management solutions.
• Align ITSM processes with industry best practices.
• Report to the ESM Manager.

Requirements

• Experience in IT Service Management Solutions.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Familiarity with ITIL frameworks.
• Excellent communication skills.

Benefits

• Opportunity to work with a leading technology provider.
• Professional development and training opportunities.
• Hybrid working model for work-life balance.
• Competitive salary and benefits package.