Nordic Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment is delighted to offer an incredible opportunity for a Nordic Speaking Remote Support Specialist! If you have a passion for technology and are dedicated to providing exceptional customer support, this role is for you.

In Short

• Provide outstanding remote support to Nordic-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and networking services.
• Document all customer interactions and support resolutions accurately.
• Collaborate with team members to enhance support processes and share knowledge.
• Stay updated with product knowledge and technological advancements to assist customers effectively.
• Participate in continuous training and professional development to improve your support capabilities.

Requirements

• Fluency in Nordic languages.
• Strong communication and problem-solving skills.
• Experience in customer support or technical support roles.
• Ability to work independently in a remote environment.
• Familiarity with troubleshooting software and hardware issues.

Benefits

• Flexible remote work environment.
• Opportunities for professional development and training.
• Dynamic and supportive team culture.
• Impactful role in enhancing customer satisfaction.