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German Speaking IT Services Representative - Remote

Posted 3 weeks ago
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment PT is seeking a German Speaking IT Services Representative to join a leading tech firm, offering a remote work opportunity based in Greece. This is an exceptional role for individuals fluent in German who have a keen interest in technology and a commitment to providing outstanding customer support. As an IT Services Representative, you will assist our German-speaking clients in resolving their technical inquiries, ensuring they receive top-tier service and support for our innovative IT solutions.

In Short

  • Provide exceptional technical support to German-speaking clients through various channels, including phone, email, and chat.
  • Troubleshoot and resolve a variety of IT-related issues efficiently and professionally.
  • Guide customers in effectively using our products and services, maximizing their overall experience.
  • Document interactions and maintain accurate records of customer inquiries and resolutions in our support system.
  • Collaborate with internal teams to escalate and address complex technical issues when necessary.
  • Educate customers on product features, updates, and best practices to enhance their usage.
  • Participate in ongoing training sessions to maintain up-to-date knowledge of our products and industry trends.

Requirements

  • Fluency in German is required.
  • Strong interest in technology and IT solutions.
  • Excellent communication skills.
  • Ability to troubleshoot technical issues.
  • Experience in customer service is a plus.
  • Willingness to participate in training sessions.

Benefits

  • Remote work opportunity.
  • Competitive salary.
  • Ongoing training and development.
  • Supportive team environment.
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Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency dedicated to connecting talented individuals with leading organizations across various sectors. They specialize in providing exceptional job opportunities, such as the role of Danish Speaking Customer Service Representative for a prominent domestic appliances company. The agency emphasizes flexibility, allowing candidates to work remotely, and is committed to fostering professional growth and development through comprehensive training and support. With a focus on high-quality customer service, Patrique Mercier Recruitment PT aims to enhance the customer experience in the domestic appliances industry.

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