German Speaking Banking Services Representative - Remote

Overview

An opportunity for a German Speaking Banking Services Representative in Athens, Greece, ideal for those looking to expand their career in the banking sector while experiencing a new culture.

In Short

• Handle inquiries from German-speaking customers via phone, email, and chat.
• Provide information on banking products and services with professionalism and clarity.
• Address and resolve customer concerns in a timely manner to ensure satisfaction.
• Maintain detailed records of customer interactions in the company’s CRM system.
• Work collaboratively with colleagues to improve service delivery and enhance customer experience.
• Attend training sessions to stay updated on product offerings and industry developments.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service or banking preferred.
• Ability to work in a team environment.
• Proficiency in using CRM systems.

Benefits

• Opportunity to work in a vibrant city.
• Career growth in the banking sector.
• Training and development opportunities.
• Supportive work environment.