Dutch Speaking Banking Services Representative - Remote

Overview

An overview paragraph about the job

In Short

• Assist Dutch-speaking customers with banking inquiries via phone, email, and chat.
• Provide clear and accurate information regarding banking products and services.
• Resolve customer issues efficiently and ensure a high level of satisfaction.
• Document customer interactions carefully in the CRM system to maintain accurate records.
• Collaborate with various teams to enhance service delivery and improve customer experiences.
• Engage in ongoing training to stay informed about the latest financial products and industry trends.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Experience in customer service.
• Knowledge of banking products and services.
• Ability to work in a team environment.
• Proficiency in using CRM systems.

Benefits

• Opportunity to work in a vibrant city.
• Career advancement in the financial services sector.
• Ongoing training and development.
• Supportive team environment.
• Competitive salary and benefits package.