Dutch Speaking Aviation Services Representative - Remote

Overview

An exciting opportunity with Patrique Mercier Recruitment JP for a Dutch Speaking Aviation Services Representative based in beautiful Athens, Greece, providing exceptional service in the aviation sector.

In Short

• Assist Dutch-speaking passengers with inquiries and provide information related to aviation services.
• Support travelers during various stages of their journey, ensuring a smooth and positive experience.
• Effectively handle complaints and inquiries, offering solutions to enhance customer satisfaction.
• Collaborate with airline and airport staff to facilitate efficient operations.
• Maintain a strong understanding of the company's policies, procedures, and services to provide accurate information.
• Document all interactions with customers in the relevant systems for tracking and quality assurance.
• Engage in training and development opportunities to stay updated on best practices in the aviation industry.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the aviation sector.
• Ability to handle complaints and resolve issues effectively.
• Willingness to work in a fast-paced environment.
• Knowledge of aviation services is a plus.

Benefits

• Opportunity to work in a vibrant city.
• Training and development opportunities.
• Dynamic work environment.
• Potential for career growth within the company.