Dutch Speaking Customer Service Representative - Aviation - Remote

Overview

Patrique Mercier Recruitment is a leading agency dedicated to connecting candidates with exceptional job opportunities across Greece. We are currently on the lookout for a Dutch Speaking Customer Service representative for the Aviation Department of a prestigious company. This exciting role is perfect for individuals who possess a keen interest in the aviation sector and are dedicated to providing top-notch customer service.

In Short

• Deliver exceptional customer service via phone, email, and chat communications in Dutch.
• Assist clients with inquiries regarding aviation services, flight information, and booking processes.
• Effectively resolve customer complaints with professionalism and care.
• Provide accurate information on policies, regulations, and safety procedures.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve overall service delivery and customer experience.
• Stay informed about industry standards and updates to assist customers accurately.

Requirements

• Fluency in Dutch is essential.
• Strong communication skills.
• Interest in the aviation sector.
• Experience in customer service is preferred.
• Ability to work in a team environment.

Benefits

• Opportunity to work in a prestigious company.
• Dynamic team environment.
• Potential for career growth in the aviation industry.