Dutch Speaking IT Services Representative - Remote

Overview

Patrique Mercier Recruitment PT is seeking a Dutch Speaking IT Services Representative for a leading tech firm, offering a remote work opportunity based in Greece. This is an ideal role for individuals fluent in Dutch who have a passion for technology and providing top-notch customer service. In this position, you will support our Dutch-speaking clients, assisting them with their IT-related inquiries and ensuring they have an outstanding experience with our products and services.

In Short

• Deliver exceptional technical support to Dutch-speaking customers via phone, email, and chat.
• Identify, troubleshoot, and resolve a variety of IT-related issues efficiently and effectively.
• Provide guidance to clients on using our products and services to maximize their benefits.
• Maintain accurate documentation of customer interactions and track issues within the support system.
• Collaborate with internal teams to escalate and resolve complex technical challenges.
• Inform customers about new features, updates, and best practices to enhance their product use.
• Engage in ongoing training to stay up to date with product developments and industry trends.

Requirements

• Fluency in Dutch is required.
• Strong passion for technology and customer service.
• Excellent communication skills.
• Ability to troubleshoot and resolve technical issues.
• Experience in a customer service role is preferred.
• Willingness to learn and adapt to new technologies.

Benefits

• Remote work opportunity.
• Competitive salary.
• Ongoing training and development.
• Supportive team environment.
• Opportunity to work with leading technology products.