French Speaking IT Services Representative - Remote

Overview

An exciting opportunity for individuals fluent in French who are passionate about providing exceptional customer service and technical support for a leading tech firm.

In Short

• Deliver outstanding technical support to French-speaking customers through various channels.
• Troubleshoot and efficiently resolve a wide range of IT-related inquiries and issues.
• Assist clients in navigating the company’s products and solutions.
• Maintain detailed documentation of customer interactions and solutions.
• Collaborate with technical teams to resolve complex technical challenges.
• Keep clients informed about new features and product updates.
• Engage in continuous training to enhance knowledge of product offerings.

Requirements

• Fluency in French.
• Strong communication skills.
• Experience in customer service or IT support.
• Ability to troubleshoot technical issues.
• Detail-oriented with good documentation skills.
• Willingness to learn and adapt to new technologies.

Benefits

• Work remotely from Greece.
• Opportunity to work with a leading tech firm.
• Continuous training and development.
• Collaborative work environment.