Dutch Speaking IT Representatives - Remote

Overview

Patrique Mercier Recruitment JP is seeking Dutch Speaking IT Representatives to join our team in the vibrant city of Athens, Greece! This is a fantastic opportunity for individuals who are passionate about technology and eager to support clients from a diverse range of backgrounds. As a member of our IT support team, you will provide exceptional service, assist with technical issues, and help customers optimize their experience with our products and services.

In Short

• Provide top-notch technical support to Dutch-speaking clients via phone, email, and chat.
• Troubleshoot and resolve a variety of IT-related issues, including software, hardware, and network problems.
• Educate customers about product features and best practices to enhance their usage.
• Maintain accurate records of customer interactions and solutions in the CRM system.
• Work collaboratively with other teams to escalate and resolve complex issues.
• Engage in ongoing training to keep your IT knowledge and skills up to date.
• Collect customer feedback to contribute to improvements in service delivery.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Experience in technical support or customer service.
• Ability to troubleshoot IT-related issues.
• Familiarity with CRM systems.
• Passion for technology.
• Willingness to learn and adapt.

Benefits

• Opportunity to work in a vibrant city.
• Supportive team environment.
• Ongoing training and development.
• Flexible working arrangements.