Spanish Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Spanish Speaking Customer Service Representative for the Health & Wellness Products Department, perfect for individuals passionate about health and wellness.

In Short

• Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with product information, orders, returns, and general inquiries.
• Resolve customer complaints and inquiries in a timely and professional manner.
• Document customer interactions accurately in the CRM system.
• Stay knowledgeable about health and wellness trends and product offerings.
• Collaborate with internal teams to address customer feedback and needs.
• Promote a positive customer experience with tailored solutions.

Requirements

• Fluent in Spanish and English.
• Experience in customer service, preferably in health and wellness.
• Strong communication and interpersonal skills.
• Ability to work in a team environment.
• Proficient in using CRM software and other customer service tools.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Supportive work environment.
• Health and wellness benefits.