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Spanish Speaking Customer Service Representative - Remote

Posted 1 week ago
Customer Service
Full Time
Spain

Overview

Mercier Consultancy is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives to join our team in Greece! This role comes with a fully paid relocation package, making it easier than ever to embark on this new adventure. In this position, you will provide exceptional support to our Spanish-speaking clients, ensuring their needs are met with professionalism and care.

In Short

  • Assist Spanish-speaking customers via phone, email, and chat
  • Respond to inquiries regarding our products and services
  • Keep accurate records of customer interactions in our CRM system
  • Collaborate with team members to effectively resolve customer issues
  • Provide detailed information about product features and benefits
  • Collect customer feedback to improve service offerings
  • Participate in training sessions to stay updated on services

Requirements

  • Fluency in Spanish
  • Excellent communication skills
  • Experience in customer service preferred
  • Ability to work in a team environment
  • Proficient in using CRM systems
  • Strong problem-solving skills
  • Willingness to participate in training

Benefits

  • Fully paid relocation package
  • Competitive salary
  • Opportunities for career growth
  • Supportive team environment
  • Comprehensive training programs
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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