Spanish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a leading agency dedicated to connecting talented individuals with exciting job opportunities across Greece. We are currently seeking a Spanish Speaking Customer Service representative for an Online Travel Department. This role is ideal for those who have a passion for travel and are committed to providing outstanding customer service. In this position, you will assist Spanish-speaking clients with their travel inquiries, provide information about booking options, and resolve any issues they may encounter during their travel journey. Your fluency in Spanish will be critical in ensuring that our clients feel valued and understood. If you're eager to help travelers make the most of their experiences, we encourage you to apply!

In Short

• Provide top-notch customer service via phone, email, and chat communications in Spanish.
• Assist customers with inquiries regarding travel bookings, itineraries, and payment options.
• Effectively resolve customer complaints and provide tailored solutions.
• Offer guidance on travel policies, procedures, and destination information.
• Maintain accurate records of customer interactions and service resolutions.
• Work collaboratively with team members to enhance the customer service experience.
• Stay informed about travel trends and industry updates to assist customers effectively.

Requirements

• Fluency in Spanish is essential.
• Strong communication skills.
• Experience in customer service preferred.
• Passion for travel and helping others.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Opportunity to work in a dynamic travel environment.
• Flexible working hours.
• Remote work options available.
• Training and development opportunities.