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Nordic Speaking Customer Support Representative - Remote

Posted 1 week ago
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment FR is excited to offer a new opportunity for a Nordic Speaking Customer Support Representative in our Online iGaming Department. If you are passionate about customer service and have a background in online gaming, we would love to have you join our team!

In Short

  • Provide exceptional support to Nordic-speaking customers through various channels, including phone, email, and live chat, ensuring a seamless gaming experience.
  • Assist customers with inquiries related to account creation, game rules, promotions, and transactional issues.
  • Efficiently resolve customer complaints and questions to foster long-term client satisfaction.
  • Document all customer interactions accurately for future reference and service improvement.
  • Collaborate with technical teams to troubleshoot and resolve customer issues effectively.
  • Stay informed about gaming regulations, company policies, and new product launches.
  • Gather customer feedback to contribute to continuous improvement in service quality.

Requirements

  • Fluency in Nordic languages.
  • Experience in customer service, preferably in the iGaming industry.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills and attention to detail.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Opportunity to work in a dynamic team.
  • Training and development opportunities.
  • Remote work options.
Patrique Mercier Recruitment FR logo

Patrique Mercier Recruitment FR

Patrique Mercier Recruitment FR is a recruitment agency that specializes in connecting talented individuals with remote job opportunities in various sectors. They are currently seeking a Polish Speaking Media Streaming Support Advisor to assist Polish-speaking customers in Greece with their media streaming needs. The company values exceptional customer service and technical expertise, aiming to enhance the user experience in the digital media landscape. They offer a supportive work environment with benefits such as private health insurance, training and development opportunities, performance bonuses, and additional perks for employees.

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