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Nordic Speaking Customer Representative - Remote

Posted 22 weeks ago
Customer Service
Full Time
Worldwide

Overview

An overview paragraph about the job

In Short

  • Engage with Nordic-speaking customers through phone, email, and chat to assist with inquiries and resolve issues.
  • Deliver accurate information regarding products and services to enhance customer satisfaction.
  • Document customer interactions meticulously in our CRM system for quality tracking and service enhancement.
  • Collaborate with team members to continually improve service quality and operational efficiency.
  • Participate in training programs to expand your knowledge of products and customer service best practices.
  • Gather customer feedback and insights to support service improvement initiatives.

Requirements

  • Fluency in Nordic languages.
  • Strong communication skills.
  • Experience in customer service is a plus.
  • Ability to work in a team environment.
  • Proficiency in using CRM systems.

Benefits

  • Opportunity to work in a vibrant city.
  • Career advancement opportunities.
  • Training and development programs.
  • Supportive team environment.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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