Nordic Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce a fantastic opportunity for a Nordic Speaking Customer Support representative to join our Transportation Services Department. In this role, you will be responsible for providing exceptional customer support to our clients in the Nordic region, helping them with inquiries related to transportation services. If you are passionate about customer service and fluent in a Nordic language, we would love to hear from you!

In Short

• Provide outstanding customer support via phone, email, and chat in a Nordic language.
• Assist customers with inquiries regarding transportation services and solutions.
• Proactively resolve customer complaints and issues in a timely manner.
• Educate customers about our services and help guide them through processes.
• Document customer interactions accurately for quality assurance and improvement.
• Collaborate with team members to enhance the customer experience and service delivery.

Requirements

• Fluency in a Nordic language.
• Strong communication skills.
• Experience in customer support is a plus.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Competitive salary and benefits.