Nordic Speaking Customer Support Representative - Remote

Overview

Join the dynamic team at Patrique Mercier Recruitment, where your language skills can open doors to exciting new opportunities! We are currently seeking talented individuals for Nordic Speaking Customer Support Roles, tailored for a remote position based in Greece. This role is perfect for candidates fluent in any of the Nordic languages, including Swedish, Danish, Norwegian, or Finnish, who are eager to provide exceptional customer service. As a crucial member of our support team, you will work remotely while assisting Nordic-speaking customers with their inquiries and ensuring an outstanding customer experience. If you're passionate about customer service and enjoy working in a collaborative environment, this role is for you!

In Short

• Provide excellent customer support to Nordic-speaking customers through various channels, including phone, email, and chat.
• Address and resolve customer inquiries and issues in a timely and professional manner.
• Maintain high levels of customer satisfaction by delivering exceptional service.
• Document customer interactions accurately in the company's CRM system.
• Collaborate with team members to share insights and contribute to improving the customer support process.
• Identify opportunities for enhancing the customer experience and provide feedback for process improvement.
• Stay informed about product updates and best practices in customer support.

Requirements

• Fluency in any Nordic language (Swedish, Danish, Norwegian, Finnish).
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work collaboratively in a team environment.
• Proficiency in using CRM systems.

Benefits

• Work remotely from Greece.
• Opportunity to develop language skills.
• Collaborative and supportive team environment.
• Access to training and development resources.