Nordic Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Nordic Speaking Customer Service Representative within the Car Rental Department. This role is ideal for individuals who are passionate about customer service and the automotive industry, providing support to customers who speak one of the Nordic languages.

In Short

• Deliver exceptional customer service to Nordic-speaking clients via phone, email, and chat.
• Assist customers with the booking process, modifications, and cancellations.
• Provide information about rental policies, vehicle options, and pricing.
• Handle customer complaints and feedback effectively.
• Collaborate with internal teams to address complex inquiries.
• Maintain detailed records of customer interactions and transactions.
• Stay updated on fleet availability, company policies, and industry trends.

Requirements

• Fluency in one of the Nordic languages.
• Strong communication skills.
• Experience in customer service.
• Ability to handle complaints and resolve issues.
• Familiarity with car rental processes is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Supportive team culture.
• Training and development opportunities.
• Flexible working hours.