Finnish Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is excited to present an opportunity for a Finnish Speaking e-Cigarette Customer Support Representative in our Health Department. This role is perfect for individuals who are passionate about supporting customers and have a strong interest in health and wellness through e-cigarette products. You will play a pivotal role in ensuring Finnish-speaking customers receive the information and assistance they need.

In Short

• Provide excellent customer service to Finnish-speaking clients via phone, email, and chat.
• Deliver accurate information about product specifications and health implications.
• Troubleshoot customer issues effectively.
• Assist with product returns or exchanges as necessary.
• Document all customer interactions and feedback.
• Stay updated on industry regulations and health guidelines.
• Work collaboratively with the health department team.
• Maintain high customer satisfaction.
• Enhance product knowledge.

Requirements

• Fluency in Finnish.
• Strong communication skills.
• Interest in health and wellness.
• Experience in customer service.
• Ability to troubleshoot effectively.
• Team player.

Benefits

• Opportunity to work in a growing industry.
• Supportive team environment.
• Training and development opportunities.
• Flexible working hours.