Spanish Speaking e-Cigarette Customer Support Representative - Remote

Overview

This position is designed for individuals who are enthusiastic about providing exceptional customer service while promoting health and wellness through e-cigarette products.

In Short

• Engage with Spanish-speaking customers via phone, email, and chat.
• Provide reliable information on product features and safety protocols.
• Assist customers with troubleshooting product problems.
• Document customer interactions for service improvements.
• Stay informed about industry regulations and health guidelines.
• Collaborate with colleagues in the health department.

Requirements

• Fluency in Spanish and English.
• Strong communication skills.
• Experience in customer service.
• Knowledge of e-cigarette products is a plus.
• Ability to work in a remote environment.

Benefits

• Work from home flexibility.
• Opportunities for professional development.
• Supportive team environment.