French Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to present an opportunity for a French Speaking e-Cigarette Customer Support representative within our Health Department. This role is suited for individuals who are committed to providing exceptional customer service and have a keen interest in health-related inquiries regarding e-cigarette use.

In Short

• Handle customer inquiries regarding e-cigarettes and health concerns in French.
• Provide clear and accurate guidance on product usage and safety information.
• Resolve customer complaints and issues in a timely and professional manner.
• Document all interactions with customers in our support system accurately.
• Stay up-to-date with industry regulations and health guidelines regarding e-cigarettes.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Fluency in French.
• Strong communication skills.
• Interest in health-related topics.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.

Benefits

• Work from home flexibility.
• Opportunity to work in a growing industry.
• Supportive team environment.