Dutch Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is excited to announce an opening for a Dutch Speaking e-Cigarette Customer Support Representative in our Health Department. This position is perfect for individuals who have a passion for customer service and health-related products. As a key member of our team, you will assist Dutch-speaking customers by providing them with comprehensive support and information regarding e-cigarette products.

In Short

• Engage with Dutch-speaking customers through various platforms, including phone, email, and chat.
• Provide accurate and insightful information regarding product usage, safety guidelines, and health implications.
• Assist customers in troubleshooting their issues and guide them through returns or exchanges.
• Document customer interactions and feedback to contribute to ongoing service enhancement efforts.
• Stay updated on industry regulations, health guidelines, and current developments related to e-cigarettes.
• Collaborate with the health department team to maintain high standards of customer care and product knowledge.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Knowledge of e-cigarette products is a plus.
• Ability to troubleshoot and resolve customer issues effectively.
• Willingness to stay informed about health guidelines and industry regulations.

Benefits

• Opportunity to work in a dynamic and supportive team environment.
• Gain experience in the health and customer service sectors.
• Flexible working hours.
• Remote work options available.