Swedish Speaking Automotive Customer Advisor - Remote

Overview

An exciting role for a Swedish Speaking Automotive Customer Advisor, dedicated to providing exceptional service to Swedish-speaking customers in the automotive industry.

In Short

• Deliver high-quality assistance to Swedish-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries about automotive products, services, and technical support efficiently.
• Guide customers through product features and benefits to enhance their overall satisfaction.
• Collect customer feedback and insights to help improve service and product offerings.
• Collaborate with internal departments to address and resolve customer issues effectively.
• Stay informed about automotive trends and new product developments.
• Maintain comprehensive records of customer interactions in the CRM system.

Requirements

• Fluency in Swedish, both written and spoken.
• Passion for the automotive industry.
• Strong communication skills.
• Experience in customer service roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Problem-solving skills.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic industry.
• Professional development opportunities.
• Supportive team environment.
• Flexible working hours.