Swedish-Speaking Customer Technical Advisor - Remote

Overview

We are currently seeking Swedish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.

In Short

• Respond to customer inquiries via phone
• Accurately log customer queries and feedback
• Handle customer complaints according to escalation policies
• Ensure all support requests are addressed within agreed service levels
• Troubleshoot technical issues
• Provide solutions to common technical questions

Requirements

• High school diploma or equivalent
• Native or fluent Swedish language skills
• Good command of English (minimum C1 level)
• Ability to type at least 20 words per minute
• Strong problem-solving and troubleshooting skills
• Good active listening and communication abilities

Benefits

• Paid travel expenses for relocation to Greece
• Two weeks of hotel accommodation provided upon arrival
• Assistance with securing long-term housing
• Renewable 12-month employment contract
• Health coverage and private healthcare plan
• Competitive salary with performance-related bonuses
• Full-time schedule: 40 hours per week
• Free Greek language lessons