German-Speaking Customer Technical Advisor - Remote

Overview

As a German-Speaking Customer Technical Advisor, you will provide remote customer support from Greece, assisting customers with technical inquiries and ensuring their issues are resolved efficiently.

In Short

• Handle customer inquiries via phone.
• Log customer queries and feedback accurately.
• Manage customer complaints according to policies.
• Ensure support requests are addressed on time.
• Troubleshoot technical issues effectively.
• Provide solutions to common technical questions.

Requirements

• High school diploma or equivalent.
• Fluent in German.
• Good command of English (C1 level).
• Ability to type at least 20 words per minute.
• Strong problem-solving skills.
• Good communication abilities.

Benefits

• Relocation travel expenses covered.
• Two weeks hotel accommodation upon arrival.
• Assistance with long-term housing.
• Renewable 12-month employment contract.
• Health coverage and private healthcare plan.
• Competitive salary with performance bonuses.
• Full-time schedule: 40 hours per week.
• Free Greek language lessons.