German Speaking Customer Advisor – Hybrid - Remote

Overview

We are seeking German-speaking professionals with strong communication skills and a customer-oriented mindset for a hybrid Customer Advisor position in Malta. This role involves providing email and chat support to customers, helping resolve inquiries and ensuring a high-quality customer experience.

In Short

• Provide customer support in German via email and chat
• Ensure prompt and professional responses to customer queries
• Maintain a high standard of customer satisfaction
• Work on-site in Malta for two days per week, with the option to work remotely for the remaining three days

Requirements

• Proficiency in German (written and spoken), C1 minimum
• Good level of English
• Strong attention to detail and a collaborative approach
• Previous experience in customer service is a plus, but not required

Benefits

• Competitive salary package
• Hybrid work setup: two days on-site in Malta, three days remote
• Relocation support including flight reimbursement and housing assistance (accommodation support provided)
• Health and life insurance coverage