German Customer Advisor - Remote

Overview

Are you a German speaker? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a CS advisor for a multinational BPO company!

In Short

• Managing of incoming calls
• Identify and access customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Requirements

• Fluency in German
• Strong communication skills
• Experience in customer service preferred
• Ability to work independently
• Familiarity with BPO environments

Benefits

• Work remotely from anywhere in Greece
• Opportunity to work for a multinational company
• Flexible working hours
• Career growth opportunities
• Supportive team environment