German Customer Service Advisor - Remote

Overview

We are a global leader in customer service solutions, looking for motivated German-speaking Customer Service Advisors to join our team in Athens, Greece. This role offers the flexibility to work either on-site or remotely from anywhere in Greece, providing excellent career development opportunities in a dynamic, international environment.

In Short

• Provide exceptional customer service to German-speaking clients via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Provide detailed product and service information.
• Collaborate with internal teams to ensure a seamless customer experience.
• Keep accurate records of customer interactions and follow-ups.

Requirements

• Native or fluent in German (written and spoken).
• Good communication skills in English.
• Strong problem-solving skills and customer-oriented mindset.
• Previous experience in customer service is a plus but not required.
• Ability to work remotely from anywhere in Greece or on-site in Athens.

Benefits

• Competitive salary with performance-based bonuses.
• Flexible working options: remote or on-site.
• Health insurance and other social benefits.
• Full training and career development opportunities.
• A vibrant and diverse working environment.