Flemish/Dutch Customer Service Agent - Remote

Overview

This role involves utilizing your love for the Flemish dialect to assist customers in a fast-paced environment, offering flexible working hours and opportunities for growth.

In Short

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Flemish and Dutch.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Problem-solving skills.

Benefits

• Flexible working hours.
• Opportunity for growth within the company.
• Supportive team environment.
• Focus on delivering top-quality customer service.