Italian Speaking Customer Advisor - Remote

Overview

An exciting opportunity for an Italian Speaking Customer Advisor to provide outstanding customer service to Italian-speaking clients while working remotely from Greece.

In Short

• Provide exceptional remote customer support to Italian-speaking clients.
• Respond to inquiries and address customer concerns with professionalism and efficiency.
• Assist customers through the purchasing process, offering detailed product information and recommendations.
• Manage customer complaints and ensure satisfactory resolutions.
• Keep updated on product features, specifications, and promotional offers to better assist customers.
• Collaborate with team members to continually improve service delivery and customer satisfaction.
• Document customer interactions accurately for quality assurance and follow-up purposes.

Requirements

• Fluency in Italian.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work independently and manage time effectively.
• Familiarity with remote work tools and technologies.

Benefits

• Work from anywhere in Greece.
• Flexible working hours.
• Opportunity to develop customer service skills.
• Supportive team environment.