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Italian Speaking Advisor - Remote

Posted 10 weeks ago
Customer Service
Full Time
Worldwide

Overview

An opportunity for an Italian Speaking Advisor in Athens, Greece, ideal for individuals passionate about providing high-quality customer service and problem-solving.

In Short

  • Serve as the primary contact for Italian-speaking clients via phone, email, and chat.
  • Address client inquiries promptly and professionally, providing accurate information and solutions.
  • Maintain a strong understanding of company products and services to better assist clients.
  • Document interactions and track client feedback within the CRM system.
  • Work closely with team members to enhance service delivery and resolve client issues.
  • Participate in ongoing training to continually improve your skills and knowledge.
  • Provide valuable feedback on client interactions to help improve service practices.

Requirements

  • Fluency in Italian and English.
  • Strong communication skills.
  • Experience in customer service is a plus.
  • Ability to work in a multicultural environment.
  • Problem-solving skills.

Benefits

  • Dynamic team environment.
  • Ongoing training opportunities.
  • Supportive workplace culture.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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