Italian Speaking Advisor - Remote

Overview

An opportunity for an Italian Speaking Advisor in Athens, Greece, ideal for individuals passionate about providing high-quality customer service and problem-solving.

In Short

• Serve as the primary contact for Italian-speaking clients via phone, email, and chat.
• Address client inquiries promptly and professionally, providing accurate information and solutions.
• Maintain a strong understanding of company products and services to better assist clients.
• Document interactions and track client feedback within the CRM system.
• Work closely with team members to enhance service delivery and resolve client issues.
• Participate in ongoing training to continually improve your skills and knowledge.
• Provide valuable feedback on client interactions to help improve service practices.

Requirements

• Fluency in Italian and English.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a multicultural environment.
• Problem-solving skills.

Benefits

• Dynamic team environment.
• Ongoing training opportunities.
• Supportive workplace culture.