Norwegian Speaking Automotive Customer Advisor - Remote

Overview

An exciting opportunity for a Norwegian Speaking Automotive Customer Advisor, perfect for those passionate about the automotive industry and dedicated to delivering outstanding service to Norwegian-speaking customers.

In Short

• Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries regarding automotive products, services, and technical support with professionalism.
• Educate and guide customers through product features and benefits to enhance their satisfaction.
• Collect customer feedback and suggestions to contribute to the enhancement of service and product offerings.
• Collaborate with teams across the company to promptly resolve customer issues.
• Stay updated on automotive industry trends and new product releases to provide accurate information to customers.
• Maintain thorough records of customer interactions in the CRM system to ensure effective tracking.

Requirements

• Fluency in Norwegian and English.
• Strong communication skills.
• Experience in customer service, preferably in the automotive sector.
• Ability to work collaboratively in a team environment.
• Proficiency in CRM systems.
• Passion for the automotive industry.

Benefits

• Opportunity to work in a dynamic industry.
• Professional development and training.
• Supportive team environment.
• Competitive salary and benefits package.