Danish Speaking Automotive Customer Advisor - Remote

Overview

An overview paragraph about the job

In Short

• Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication.
• Assist customers with inquiries regarding automotive products, services, and technical support issues.
• Educate and inform customers about product features and benefits to enhance their experience.
• Gather customer feedback and suggestions to help improve services and product offerings.
• Collaborate with internal teams to effectively address and resolve customer queries.
• Stay informed about the latest automotive trends and new product launches to provide accurate information to customers.
• Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes.

Requirements

• Fluency in Danish, both written and spoken.
• Strong communication skills and a passion for customer service.
• Knowledge of the automotive industry is a plus.
• Experience with CRM systems is preferred.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Willingness to learn about new products and trends.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Training and development opportunities.
• Collaborative team culture.
• Access to the latest automotive products and technologies.