Spanish Speaking Social Media Support Advisor - Remote

Overview

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This position is integral for individuals who are enthusiastic about social media and eager to enhance customer experience through effective communication and support. As a Spanish Speaking Social Media Support Advisor, you will play a key role in fostering positive interactions with our clients' Spanish-speaking audience.

In Short

• Deliver outstanding support to Spanish-speaking customers via various social media channels.
• Monitor social media interactions for timely responses to inquiries.
• Engage with customers to enhance their experience and satisfaction.
• Collaborate with marketing and content teams for consistent messaging.
• Analyze customer feedback to identify trends and suggest improvements.
• Support the creation of social media content for the Spanish-speaking audience.
• Stay informed on social media best practices and trends.

Requirements

• Fluency in Spanish and English.
• Experience in customer service or social media support.
• Strong communication and interpersonal skills.
• Ability to analyze feedback and suggest improvements.
• Familiarity with social media platforms and trends.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Engagement with a diverse customer base.
• Professional development opportunities.
• Flexible working hours.