Czech Speaking Media Streaming Support Advisor - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a Czech Speaking Media Streaming Support Advisor, available for remote work in Greece! In this role, you will join our dedicated team to provide top-notch support to customers using our media streaming services. Your primary responsibilities will include assisting users in Czech with their inquiries, troubleshooting technical issues, and ensuring a seamless streaming experience. If you have a flair for technology, excellent communication skills, and a strong commitment to customer satisfaction, we invite you to apply and be part of our dynamic team!

In Short

• Deliver outstanding customer support in Czech for media streaming inquiries.
• Troubleshoot and resolve technical issues faced by users efficiently.
• Educate customers about the functionalities and advantages of the media streaming platform.
• Handle customer complaints and ensure prompt resolutions.
• Accurately document all customer interactions in our support management system.
• Collaborate with technical teams to address complex user issues as necessary.
• Participate in training sessions to keep up with product updates and industry developments.

Requirements

• Fluency in Czech and English.
• Strong communication and interpersonal skills.
• Experience in customer support or a related field.
• Technical aptitude and problem-solving skills.
• Ability to work independently and as part of a team.

Benefits

• Remote work flexibility.
• Opportunity to work in a dynamic team environment.
• Training and development opportunities.
• Competitive salary and benefits package.