German Speaking Media Streaming Support Advisor - Remote

Overview

An overview paragraph about the job

In Short

• Deliver high-quality customer support in German for media streaming inquiries.
• Troubleshoot technical issues and provide effective solutions to users.
• Educate customers on the features and functionalities of the media streaming platform.
• Manage customer complaints efficiently, ensuring quick and satisfactory resolutions.
• Accurately document customer interactions within our support management system.
• Collaborate with technical teams to resolve complex issues as needed.
• Engage in regular training sessions to stay updated on product enhancements and industry trends.

Requirements

• Excellent communication skills in German.
• Strong customer service orientation.
• Enthusiasm for technology.
• Ability to troubleshoot technical issues.
• Experience in customer support is a plus.

Benefits

• Flexible remote work from Greece.
• Opportunity to grow in a rapidly expanding industry.
• Regular training sessions.