Spanish Speaking Partner Support Consultant - Remote

Overview

Patrique Mercier Recruitment FR is a leading recruitment agency that connects talented professionals with exceptional job opportunities in Greece. We are currently looking for a Spanish Speaking Partner Support Consultant to join our enthusiastic team. This position is ideal for individuals who are passionate about customer service and possess fluency in Spanish, committed to delivering outstanding support to our partners.

In Short

• Deliver exceptional support to Spanish-speaking partners using various communication channels, such as phone, email, and chat.
• Address partner inquiries and resolve issues related to our services promptly.
• Guide partners on product features and updates to enhance their understanding and usage of our offerings.
• Document partner interactions, inquiries, and resolutions accurately in the CRM system.
• Collaborate with internal teams to escalate complex issues and develop effective solutions.
• Proactively follow up with partners to ensure their issues are resolved and satisfaction is achieved.
• Stay informed about product offerings, industry trends, and partner feedback to enhance support services.

Requirements

• Fluency in Spanish is required.
• Strong communication skills.
• Experience in customer service roles.
• Ability to work collaboratively in a team environment.
• Proficient in CRM systems.
• Problem-solving skills and a proactive attitude.
• Willingness to learn about product offerings and industry trends.

Benefits

• Opportunity to work in a dynamic and supportive team.
• Professional development and training opportunities.
• Engaging work environment.