Spanish Speaking Fitness Tech Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to present a remote opportunity for a Spanish Speaking Fitness Tech Support Consultant based in Greece. In this role, you will provide outstanding support to Spanish-speaking customers, addressing inquiries and troubleshooting issues related to state-of-the-art fitness technology products. Your enthusiasm for both fitness and technology will empower you to enhance the customer experience and assist users in optimizing their use of fitness applications and devices. If you are passionate about fitness and committed to delivering exceptional service, we want you on our team!

In Short

• Deliver high-quality technical support to Spanish-speaking customers via phone, email, and chat regarding fitness technology products.
• Diagnose and resolve various technical issues faced by customers related to fitness applications and wearable devices.
• Guide customers through troubleshooting steps while ensuring they understand the solutions provided.
• Document customer interactions and resolutions accurately in the support ticketing system.
• Collaborate with product teams to communicate customer feedback and support enhancements to products.
• Stay informed about the latest fitness technology trends to provide knowledgeable assistance and recommendations.
• Conduct training sessions for customers to help them make the most of their fitness technology tools.

Requirements

• Fluency in Spanish and English.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Passion for fitness and technology.
• Excellent communication skills.
• Ability to work independently in a remote environment.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic and growing industry.
• Training and development opportunities.
• Supportive team environment.