Nordic Speaking Fitness Tech Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce a remote position for a Nordic Speaking Fitness Tech Support Consultant based in Greece. In this role, you will provide exceptional support to customers from Nordic countries, assisting them with inquiries and troubleshooting issues related to cutting-edge fitness technology products. Your passion for fitness and technology will enable you to help users make the most of their fitness applications and devices. If you thrive in customer-focused environments and are eager to support people on their fitness journeys, we would love to have you on our team!

In Short

• Deliver high-quality technical support to Nordic-speaking customers via phone, email, and chat regarding fitness technology products.
• Diagnose and resolve a range of technical issues related to fitness applications and wearable devices.
• Guide customers through troubleshooting steps while ensuring they understand the solutions provided.
• Accurately document customer interactions and resolutions in the support ticketing system.
• Collaborate with product teams to share customer feedback and assist in product enhancements.
• Stay updated on the latest trends in fitness technology to provide informed assistance and recommendations.
• Conduct training sessions to help customers maximize their experience with fitness technology tools.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in technical support or customer service.
• Passion for fitness and technology.
• Ability to troubleshoot technical issues effectively.
• Familiarity with fitness applications and wearable devices.
• Team player with a collaborative mindset.

Benefits

• Work remotely from Greece.
• Opportunity to work in a dynamic and innovative field.
• Supportive team environment.
• Training and development opportunities.
• Flexible working hours.