Dutch Speaking Fitness Tech Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce a remote opportunity for a Dutch Speaking Fitness Tech Support Consultant based in Greece. In this role, you will provide outstanding support to Dutch-speaking customers using cutting-edge fitness technology products. Your passion for fitness combined with your tech-savviness will help users troubleshoot issues and enhance their experience with fitness apps and devices. If you are committed to delivering excellent customer service and have a genuine interest in fitness technology, we would love to have you on our team!

In Short

• Deliver exceptional technical support to Dutch-speaking customers via phone, email, and chat regarding fitness technology products.
• Diagnose and solve a variety of technical issues that may arise with fitness applications and wearable devices.
• Guide customers through troubleshooting steps, ensuring clarity and customer satisfaction with the solutions provided.
• Document all customer interactions and resolutions accurately in the support ticketing system.
• Work closely with product teams to relay customer feedback and contribute to product enhancements.
• Stay updated on the latest fitness technology trends to provide informed and relevant assistance.
• Conduct training sessions to educate customers on effectively utilizing fitness technology tools.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or technical support.
• Interest in fitness technology and applications.
• Ability to troubleshoot technical issues effectively.
• Proficient in using support ticketing systems.
• Willingness to learn and adapt to new technologies.

Benefits

• Work remotely from Greece.
• Opportunity to work with cutting-edge fitness technology.
• Supportive team environment.
• Training and development opportunities.
• Flexible working hours.