Dutch Speaking Fitness Tech Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is pleased to announce a remote position for a Dutch Speaking Fitness Tech Support Consultant, offering the flexibility to work from anywhere in Greece. In this role, you will be the first point of contact for Dutch-speaking customers seeking assistance with their fitness technology products. Your expertise and passion for fitness will be vital in helping users troubleshoot issues and maximize their experience with fitness applications and devices. If you are dedicated to providing top-notch customer support and have a strong affinity for technology, we invite you to join our team!

In Short

• Deliver exceptional technical support to Dutch-speaking customers via phone, email, and chat regarding various fitness technology products.
• Effectively diagnose and resolve a range of technical issues related to fitness applications and wearables.
• Guide customers through troubleshooting procedures, ensuring they have a clear understanding of the solutions provided.
• Accurately document customer interactions and resolutions in the support ticketing system.
• Collaborate with cross-functional teams to relay customer feedback and assist in driving product improvements.
• Stay current with industry trends in fitness technology to offer informed support and guidance.
• Conduct informative training sessions to help customers make the most of their fitness technology tools.

Requirements

• Fluency in Dutch, both written and spoken.
• Strong communication skills and a passion for customer service.
• Technical aptitude and familiarity with fitness technology products.
• Ability to troubleshoot and resolve technical issues effectively.
• Experience in a customer support role is preferred.
• Ability to work independently and manage time effectively.

Benefits

• Flexible working hours and remote work opportunity.
• Opportunity to work in a dynamic and growing industry.
• Training and development opportunities.
• Supportive team environment.