French Speaking Fitness Tech Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer a remote position for a French Speaking Fitness Tech Support Consultant based in Greece. In this role, you will provide exceptional support to French-speaking customers, assisting them with any inquiries and troubleshooting issues related to advanced fitness technology products. Your passion for both fitness and technology will enable you to deliver top-notch customer service and enhance user experiences with fitness applications and devices. If you are eager to help others on their fitness journeys through technology, we would love to have you on our team!

In Short

• Provide high-quality technical support to French-speaking customers via phone, email, and chat regarding fitness technology products.
• Diagnose and resolve various technical issues related to fitness applications and wearable fitness devices.
• Guide customers through troubleshooting steps, ensuring clarity and satisfaction with the solutions provided.
• Maintain accurate documentation of customer interactions and solutions within the support ticketing system.
• Collaborate with product development teams to convey customer feedback and assist in product improvements.
• Stay updated on the latest trends in fitness technology to offer informed support and recommendations.
• Conduct training sessions for customers to maximize their use of fitness technology tools.

Requirements

• Fluency in French is required.
• Experience in technical support or customer service.
• Strong understanding of fitness technology and applications.
• Excellent communication skills.
• Ability to troubleshoot technical issues effectively.
• Passion for fitness and technology.
• Ability to work independently in a remote environment.

Benefits

• Work from home flexibility.
• Opportunity to work in a growing industry.
• Supportive team environment.
• Training and development opportunities.