Italian Speaking Customer Support Representative - Remote

Overview

An exciting opportunity for those passionate about finance who are eager to provide top-notch customer service to Italian-speaking clients in the banking sector.

In Short

• Deliver exceptional customer support to Italian-speaking clients.
• Assist customers with inquiries related to account management and transactions.
• Resolve customer complaints and issues promptly.
• Document customer interactions accurately.
• Collaborate with other banking teams.
• Educate clients on banking procedures and new financial products.
• Gather customer feedback for service improvement.

Requirements

• Fluency in Italian and English.
• Experience in customer support, preferably in banking.
• Strong communication and interpersonal skills.
• Ability to handle complaints and resolve issues.
• Detail-oriented with strong organizational skills.

Benefits

• Competitive salary.
• Opportunities for career growth.
• A supportive work environment.
• Comprehensive training programs.