French Speaking Live Chat Gaming Advisor - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce an opening for a French Speaking Live Chat Gaming Advisor. This exciting role is ideal for individuals who are passionate about gaming and thrive on providing exemplary customer support in a lively and interactive chat environment.

In Short

• Engage with French-speaking customers through live chat, delivering prompt and professional assistance.
• Address inquiries related to gaming accounts, promotions, and gameplay issues effectively and efficiently.
• Inform customers about new game releases, features, and ongoing promotions.
• Accurately log customer interactions in the CRM system for follow-up and record-keeping.
• Collaborate with team members to enhance customer service experiences and overall satisfaction.
• Gather and relay customer feedback to contribute to service improvement initiatives.
• Stay updated on the latest gaming trends and company offerings to provide informed support.

Requirements

• Fluent in French, both written and spoken.
• Strong communication skills.
• Passion for gaming and knowledge of gaming trends.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic gaming environment.
• Flexible working hours.
• Professional development opportunities.